Cancellation policy

Plans change. We get it.

Whether you're a guest with a booking you can no longer make, or a host who needs to step back from a confirmed event, here's exactly how the process works on GÜÜR — in plain Mongolian and English, no fine print.

For guests

Cancelling a booking you made on GÜÜR.

For hosts

Cancelling a booking on a space you list.

This page is a working draft. Our legal team is finalising the formal policy — the steps below describe how cancellations work on GÜÜR today.